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[CPLP] Human Resources Certification Exam Questions - Part 7

Jenny Clarke

Wed, 22 Apr 2026

[CPLP] Human Resources Certification Exam Questions  - Part 7

1. is software that provides just-in-time, on-demand information, guidance, examples, and step-by-step dialog boxes to improve job performance without the need for training or coaching by other people.

A) International Society for Performance Improvement's (ISPI's) HPT Model
B) After Action Review (AAR)
C) Electronic Performance Support System (EPSS)
D) Characteristics of Adult Learning (CAL)



2. describe individuals' approaches to learning that involves the way they behave, feel, and process information. Learning styles are the basis for a number of assessment models. (See also Herrmann Brain Dominance Instrument and VAK Model.)

A) Terminal Objectives
B) Learning Objects
C) Informal Learning
D) Learning Styles



3. sometimes referred to as instructional systems development, is a systems approach to analyzing, designing, developing, implementing, and evaluating any instructional experience based on the belief that training is most effective when it gives learners a clear statement of what they must be able to do as a result of training and how their performance will be evaluated.

A) Functional Context
B) Individual Development Plans (IDPs)
C) Neurolinguistic Programming (NLP)
D) Instructional Systems Design (ISD),



4. is the term researchers and statisticians use to define the manipulated variable in an experiment. An experiment group receives a treatment (for example, attends a training program), and a control group does not.

A) Accelerated Learning
B) Treatment (Experimental) Variable
C) Balanced Scorecard Approach
D) Performance Appraisals



5. is the study of how complicated systems generate simple behavior.

A) Business Analysis
B) Random Assignment
C) Complexity Theory
D) Virtual Classroom



1. Right Answer: C
Explanation: You can write comment

2. Right Answer: D
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3. Right Answer: D
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4. Right Answer: B
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5. Right Answer: C
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